Mukash Fashion

Frequently Asked Questions

Question 1 : How can i pay?

Answer : You can easily pay online using credit card or paypal. Also you have the option to pay using bank wire transfer, if you choose bank wire transfer, make sure to contact us first before placing your order.

 

Question 2 : How do you collect or take my measurement?

Answer : We have provided clear instructions on our website on how to measure. You can easily measure yourself and send it to us. Click Here.

 

Question 3 : What countries do you ship to?

Answer : We ship our products worldwide. To more than 150 countries.

 

Question 4 : What are my options for shipping?

Answer : DHL, FedEx and Free shipping.

 

Question 5 : How much is the shipping fee for DHL and FedEx?

Answer : You can see the fee on the cart page after you add the product.

 

Question 6 : How long will it take the product i bought to reach me?

Answer : Shipping time takes 3 to 5 days. But it doesn't include the Processing time!

 

Question 7 : What is Processing time?

Answer : After we receive your order and receive a confirmation of your payment, 

your product will be processed from scratch because every product is

made specific to the customer. The precise processing time is variable and 

dependent on many factors (e.g. item design, material and complexity). 

The average processing time is 2-4 weeks (approx.) however more complicated 

items and/or larger orders can require more than 5 weeks (approx.)to fully process before shipping out. 

Your total satisfaction is important to us and we appreciate your patience.

 

Question 8 : Is there a way to track the shipment of products i bought?

Answer : Yes we will provide you with the tracking codes for the product you purchased.

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